At St. Teresa, a resident’s family is also part of our family
We know it can be difficult to transfer the primary responsibility of your loved one’s care and well-being to us. Your trust in us must be earned – and that is something we’ll work tirelessly to do, each and every day.
When we first meet, we’ll sit down with you and listen to your own unique needs and preferences. We’ll introduce you to our staff, especially your loved one’s care and support team. We’ll take the time to understand how you like to stay connected to your loved one during their stay. And we’ll keep you updated on the many special family activities and events you won’t want to miss.
At St. Teresa, we are here for you, too – 24 hours a day, seven days a week. For your comfort and enjoyment, enjoy our coffee and tea bar as well as various water stations throughout the center.
Your feedback is vital to us as we strive to continue to best serve the needs of your loved one and family.
St. Teresa: Family Satisfaction Levels
Your feedback is vital to us as we strive to continue to best serve the needs of your loved one and family.
We take great pride in our recent resident satisfaction levels, which are well above industry standards.
- 95% of families would recommend St. Teresa to others (87% national average)
- 95% overall satisfaction among St. Teresa family members (88% national average)