St. Teresa is nationally recognized for it’s care. At St. Teresa, quality of care is not just important. It’s essential.
Pinnacle Quality Insight, 2024 Customer Experience Award
St. Teresa has once again been honored for national performance in outstanding customer experience for residents and family members. The Pinnacle Customer Experience Award recognizes the top 15% of care providers in the nation.
Pinnacle Quality Insight, 2023 Customer Experience Award
Qualifying in Admission Process, Cleanliness, Dining Service, Laundry Service, and Quality of Food categories, the Pinnacle Customer Experience Award means that St. Teresa has placed in the top 15% of care providers nationwide across a 12-month average.
2020 AHCA/NCAL Quality Initiative Recognition Program
St. Teresa was named to this national list of skilled nursing facilities by the American Health Care Association/National Center for Assisted Living (AHCA/NCAL) for achieving goals related to reduced hospitalization rates, increased customer satisfaction levels and enhanced functional and physical ability of residents.
2019 AHCA National Bronze Award for Commitment to Quality
This award is the first of three distinctions recognizing long-term and post-acute care providers demonstrating superior performance in facility leadership, strategic planning and customer and staff satisfaction levels. The award is presented by the American College of Health Care Administrators (ACHCA).
US News and World Report – Best Nursing Homes 2017-2018
St. Teresa was named to this highly regarded list of top skilled nursing facilities nationwide. Rankings were based on a comprehensive evaluation of various care, safety, health and other standards, as well as quality ratings from The Centers for Medicare & Medicaid Services (CMS). Less than 2,300 facilities across the country received this prestigious honor.
Resident and Family Satisfaction
We also take pride in feedback from our residents and their loved ones. At the end of the day, that’s what matters most.
We’re proud that our resident and family satisfaction levels are above industry standards.
- 95% overall family satisfaction level (88% national average)
- 95% of family members would recommend St. Teresa to others (87% national average)
- 94% resident satisfaction level (86% national average)
- 93% of residents would recommend St. Teresa to others (85% national average)